Mobile Work Orders > Work Order Details

Recent Changes

SF Release 6.123 (02/26/2021) 
- Added new notification that will be sent when the status of the work order is changed. 
- Added Completion Notes Field

Introduction

This screen displays detail information for the work order. Users may also make updates to the work order from this screen.

Details

Fields:

• Account Number
• Work Order Number
• Customer
• Service Address
• Meters
  • Serial Number
  • Last Reading
  • Service Code
• Work Order Code
• Schedule Date (Editable)
• Percentage (Editable)
• Status (Editable)
• Notes (Editable)
• Completion Notes (Editable)
• Documents (Editable)
• Start Time (Editable)
• End Time (Editable)

Status Change

When the status is changed, a notification will be sent to the employee. Settings related to this can be configured on the Notification Type page.