SmartFusion Modules > Utility Billing > Process > Enter/Edit Charges/Adjustments 

Recent Changes: 
6.175 - Added validation to check if the deposit batch being used belongs to a deposit that is locked.

6.162 - Added a warning message if they add a deposit for a Landlord to a blank location. Also added an error message if they add any other transaction besides a deposit to a blank location for a landlord.

6.136 - Fixed a bug that wouldn't allow more than 1 adjustment to be created in a row when using deposit batches for Bank Reconciliation

6.121 - Added the ability to enter a Bank Rec Deposit Batch for transaction codes that have a cash account as a credit account  

6.111 - Added the ability to add associated taxes with custom tax percentages to the Enter/Edit charges/Adjustments screen, and ensured they would show up in the Taxable revenue report for those charges. This is used with the new taxable checkbox on screen

6.85 - Modified the Customer Location dropdown to display balance for each location. 

6.60 - Modified the customer location drop down to default to a blank location if the customer has more than 1 location assigned to them. If a customer has 1 location only assigned to them, it will default to that location.

Introduction

Use this screen to enter charges that are not generated through normal billing process or automatic billing and any adjustments to a customer’s account (e.g., Deposits for service or adjustments to a customer’s bill such as water or sewer adjustments).

Charge Details

Account No/Name
Customer location
Transaction Code
Transaction Date
Bank Deposit Date/Batch - visible only for clients who have Bank Reconciliation and only for transaction codes with a credit account that is a bank cash account
Invoice number
Update number
Batch number
Transaction number
Note
Taxable

Percentage
Tax transaction code
Taxable amount

Screen Functionality

There are certain limitations to what you may modify or delete.

  • If an existing transaction has been posted or completely paid off you may not edit it

  • If the transaction has been posted or billed you may not delete it

Certain functionality happens behind the scenes automatically when adding or adjusting a transaction ties to a transaction code that has the option to automatically record a payment set on it.

  • If you modify the amount of the transaction the offsetting payment amount will be adjusted if it can be found. The payment amount is located by searching through transactions for the customer location and grabbing the first one that matches. If a match is found using the criteria listed below then the amount on that transaction will change to be the new offsetting amount of the charge

    • Invoice Number
    • Transaction Date
    • Transaction Time
    • Customer Location Id
    • Offsetting amount to the charge

  • If you delete the transaction the same criteria listed above will be used to locate and delete the offsetting payment record.

  • If you add a transaction then a payment transaction will be created behind the scenes to pay off the newly created charge.

Adjust Usage

If you are entering or editing a charge tied to a transaction code with the option to track usage you may enter an amount that will effect usage. You enter the amount and then select a meter tied to the customer location you have selected. The meter and usage are both saved on the transaction record

Taxable functionality

When clicking the checkbox for taxable, a box for percentage and one for taxcode will pop up. This allows you to add new transaction that will be the tax from the adjustment above it. This will only be based on the percentage entered above, and a label below will reflect the change.