SmartFusion Modules > Utility Billing > AR Processing > Setoff Debt

Recent Change:  
6.156
- Added "Print Mailing Labels" option to print labels for the setoff debt process

6.144
- Added the option to select records for setoff debt that have no SSN or TaxID

6.136 
- Updated the data pull to include customers that have never made a payment; Use the last bill date as the delinquent date if there is no last payment date

6.128 
- Added the ability to create a setoff debt file, for Alabama customers only, in the ONLINE Utility Exchange format. 

6.21
- Created a new Setoff Debt tab in UB System Files which will save the main body of the new Setoff Debt Notice
- Created a new Setoff Debt Notice report
- Updated the existing Setoff Debt screen in AR Processing > Setoff Debt to allow the printing of a notice as well as previously existing functionality
- Added capability to adjust margins for the Setoff Debt Notice

Introduction

The Setoff Debt Collection Act allows a state's Department of Revenue to collect on delinquent accounts or debts owed to certain public bodies. The Department of Revenue deducts the amount of the debt from the debtor’s state income tax refund. This option allows the client to create a claim (file) that is then uploaded (e.g. into the Municipal Association of South Carolina (MASC) system). The claim is then forwarded to the Department of Revenue in December of each year. All claims submitted must contain the debtor’s social security number.

Explanation

The correct spelling is "Setoff Debt" versus "Set Off Debt"

Process

1. Print an Uncollectible Account List to determine who will be sent to the Setoff Debt program.
2. Set the Setoff Debt flag on the Billing Options window for the UB customer (accessed on the Locations tab of the Utility Billing > Customer > Enter/Edit UB Customer screen).
3. Print the Setoff Debt Notices to inform each customer of the intent to contact the state. This will allow customers some time to pay off their balances.
4. Print the Setoff Debt report and print/create the file for the Setoff Debt. The Setoff Debt date will be written to the “Date sent to SOD” field when the file is created.
5. You may also recreate a file that has previously been submitted.
6. One can print mailing labels for the customers included in the setoff debt process. You can do this as many times as necessary as the setoff debt process will not be updated when printing the labels.

Selection Criteria

Select Process - Print Notice, Print Report, Print Report and Create File, Create File, Print Mailing Labels
Notice Date or Setoff Debt Date
Top Margin in inches - this is enabled for Print Notice
Left Margin in inches - this is enabled for Print Notice
Print/Create File for Prior Submission - this is disabled for Print Notice - select this option if a file was submitted on an earlier date

Date Submitted - enter the new submission date
Update Submission Date

Select State - this is enabled for the "create" process

Debt Expiration Date - this is enabled for North Carolina
Agency Code - this is enabled for North Carolina
Type of Debt - this is enabled for Georgia
Description - this is enabled for Georgia

Enter File Name - enter the output file name

Include records without SSN

References

http://www.sccounties.org/about-setoff-debt
http://www.dor.state.nc.us/practitioner/personal/setoffdebt.html
http://law.justia.com/codes/georgia/2014/title-48/chapter-7/article-7
Alabama ONLINE Utility Exchange Export Format